
FAQs
Missing Information?
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Nothing! That’s right, no cost to you! That being said, we do qualify each account we service as well as determine it’s unique needs to ensure you are provided the best experience.
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At STX Vending, we would love to provide services to everyone but, unfortunately only accounts that qualify will allow us to provide the excellent service you deserve. If you have at least 50 employees and/or customers that physically visit your location per day, then you will likely qualify! Call us today to start the conversation.
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We service the machines generally weekly. STX Vending uses state of the art technology allowing us to know about most issues before they become issues to you! We monitor our machines 24/7 and receive alert notifications of any issues. This is how STX stays a step ahead of other vending services.
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Good question! It means we fill the machine with snacks and drinks, check the expiration date on the entire inventory, ensure the equipment is in working order and fix it if its not, clean the inside and outside of the machine with environmentally safe cleaners, and check-in with the front-desk employee to address any additional questions, concerns, or preference changes with our service.
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Here at STX Vending, we work with business owners to ensure they are absolutely satisfied with our products and vending services. Thats why our Service Agreements are more about what we will do for you than what you will do for us. That’s our 100% Satisfaction Guarantee!
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Yes! We would be sad to leave but, that’s our 100% Satisfaction Guarantee! If you are unhappy for any reason, all we ask is that you provide us 30-days notice and we will pick up our machines and thank you for allowing us to service your vending needs at no-cost to you. No strings attached, how cool is that?!
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You can reach us at (210) 309-0912 during 8am - 5pm Monday thru Friday. You can also reach us at services@stxvending.com.
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Each location we place our machines requires a bit of "science". This means we consider a number of things to include how many machines to put in, what types, the ingress and egress of the traffic and whether any ancillary machines are needed to name a few. All in all, we work with each business owner to ensure all their needs are taken care of serving the highest quality snacks and drinks everyone enjoys. We do this all up front so there are no surprises! Got a favorite snack? Let us know!
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We charge affordable prices for all of our snacks and drinks! Most items are around $1.00 and higher end items like, 16oz energy drinks are $2.75. Prices may vary slightly based on economic factors but, these are our listed 2023 prices. No surprises here!
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In short, it depends. We prefer to be the exclusive operator for each of our customer locations but, in some cases we may make an exception if the location is large enough and has some distance between the other vending locations. Best if you give us a call and we can talk through it. We ain't scared of some competition!
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For 2023-2024, we are exclusively operating within the 30 mile radius of San Antonio, Texas. As we continue to grow, we may extend route services to more distant locations in South Texas. Don't count yourself out just yet! Give us a call at (210) 309-0912 or email us at services@stxvending.com to see if your location qualifies. Doesn't hurt to check!
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I know it can be hard breaking up with someone but, sometimes it just doesn’t work out. Everything seemed great in the beginning but, then the relationship just started to fade. We get it! That’s why at STX Vending we like to keep our drinks cold and our snacks fresh (shout out to our friends at Hill Vending) to keep you coming back for more! Don’t worry about communication either, we know that is a cornerstone in every great relationship. You can contact us anytime and expect a resolution within 24-hours!